Overview

Stoke Machines (“Stoke Machines”, “we”, “us” or “our”) is committed to protecting the privacy of personal information (i.e., any information relating to an identified or identifiable natural person) who visit the StokeMachines.com website (the “Site”). Amendments to this Privacy Policy will be posted to the Site and will be effective when posted. Your continued use of the Site following the posting of any amendment to this Privacy Policy shall constitute your acceptance of such amendment.

Your Consent

You might fill out a contact form on the Site and provide your name, email address, as well as any additional information you may provide us in the message box. By providing personal information to us, you voluntarily consent to the collection, use and disclosure of such personal information as specified in this Privacy Policy. Without such information, we could not provide you with our services. The legal basis for our processing of personal information are primarily that the processing is necessary for providing our services or answer to your request (i.e. for the performance of a contract between you and us), and that the processing is carried out in our legitimate interests, which are further explained below. Without limiting the foregoing, we may on occasion ask you to consent when we collect, use, or disclose your personal information in specific circumstances.

Information We Collect About You

We collect several types of information:

Personal Data. We collect information by which you may be personally identified, such as your name, email address, postal address or phone number, through the contact form on our Site (“personal data”). This information is only collected when you voluntarily provide it and it is necessary to contact you.

Usage Data. We also collect information about your use of the Site. This information includes things such as your operating system, your access times, the location from which you accessed the Site, the time you spent on the Site, and the pages on our Site that you visited (“usage data”). We collect this information using cookies, web beacons and Google Analytics. A cookie is a small file placed on the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Site. A web beacon is a small electronic file (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited a page and for other related Site statistics (e.g., recording the popularity of certain website content and verifying system and server integrity).

Use of Personal Information

We may use or disclose your personal information for the following purposes:

  • To fulfill or meet the reason you provided the information. Applicable legal basis under the General Data Protection Regulation (“GDPR”): performance of a contract;
  • To provide the Site to you and to other users. Applicable legal basis under the GDPR: performance of a contract;
  • To improve the quality of the Site through polls, surveys and other similar feedback gathering activities conducted by Stoke Machines and/or third parties. Applicable legal basis under the GDPR: legitimate interest;
  • To communicate with you, including providing you with information about our services. Applicable legal basis under the GDPR: legitimate interest;
  • To monitor traffic patterns and gauge popularity of different features of the Site. Applicable legal basis under the GDPR: legitimate interest;
  • To enforce this Privacy Policy. Applicable legal basis under the GDPR: performance of a contract;
  • To protect against fraud or error, and to respond to claims of any violation of our rights or those of any third parties. Applicable legal basis under the GDPR: legitimate interest;
  • To respond to your requests for customer service. Applicable legal basis under the GDPR: performance of a contract;
  • To protect the rights, property or personal safety of you, us, our users and the public;
  • As described to you when collecting your personal information. Applicable legal basis under the GDPR: performance of a contract; and
  • As required to comply with applicable laws or as authorized by applicable laws. Applicable legal basis under the GDPR: legal obligation.

Aggregated Data

We may also use your personal information to generate Aggregated Data for internal use and for sharing with others on a selective basis. “Aggregated Data” means records which have been stripped of information potentially identifying users, and which have been manipulated or combined to provide generalized, anonymous information. Your identity and personal information will be kept anonymous in Aggregated Data.

Sharing your Personal Information

Stoke Machines may disclose your personal information to a third party, notably service providers, for a business purpose.

To date, Stoke Machines uses the following service providers: